Manager of Oncology Case Management - Telecommute

UnitedHealth Group Published: June 14, 2018
Job Type


For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.


Primary Responsibilities:

  • Serving as a clinical resource and coach for our Cancer Support Nurse Case Managers and Senior Case Managers
  • Answering clinical questions from staff and resolving client issues
  • Providing ongoing training and education on clinical knowledge
  • Handling escalated issues when necessary
  • Providing updates and conducting meetings with clients as needed
  • Maintaining staff levels, interviewing and hiring employees and enforcing disciplinary actions
  • Conducting employee performance reviews
  • Conducting call monitoring and case auditing of staff, and implementing performance improvement plans
  • Ability to work in a fast paced environment

Required Qualifications:

  • Current, unrestricted RN licensure in you state of residence
  • 3+ years of Oncology Clinical experience as a RN, with 1+ year in hospital-based acute care
  • Certified Case Manager (CCM) designation, or the ability to obtain within 24 months
  • 3+ years of recent Oncology Managerial experience managing direct reports, with the ability to partner with staff to build high-performing teams  

Preferred Qualifications:

  • 2+ years of case, and / or disease management experience
  • Oncology certification – OCN or other oncology specialty certification
  • Call center management experience
  • Experience working in managed care or telephonic nursing
  • Experience managing a large staff to manager ratio
  • Knowledge of URAC and / or NCQA Clinical Standards
  • Strong people-management experience, to include motivational leadership, ability to implement performance improvement plans, and a drive to see employees succeed in their work
  • Strong customer service orientation
  • Proficiency in MS Word and MS Excel, to include the ability to create Word documents and Excel spreadsheets  
  • Ability to manage to metrics
  • Ability to multi-task effectively
  • Ability to manage deadlines and task-oriented projects

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords:  RN, Nurse, Oncology, Leadership, Supervisor, Manager, OCN, Case Manager, CCM, telecommute, work from home
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